Returns Policy

Y
ou may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within one weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Australia Wide Shipping

Free Shipping for Orders over $50.00

Free Shipping for some Items, under $50.00 but a Minimum quantity maybe specified.

Flat Shipping  $8.50

International Shipping

DUE to COVID shipping times and deliveries have been severely impacted.

Enigma Hamilton is suspending Shipping outside of Australia, with the exception of New Zealand) until these issues are resolved.